About us:
COMPANY: Capgemini Cloud Infrastructure Services
LOCATION: Krakow
PROJECT/TEAM: Lloyd’s Register
GRADE: i4
REPORTS TO: SACM Manager
DATE OF HIRING: August 2017
WORKING HOURS:Â CET Time Zone
Position purpose:
There is an opportunity to become part of Service Asset and Configuration Management team in Lloyd’s Register as SACM Analyst where you will be working with a team of three people, responsible for day to day activities related to SACM Process.
Main accountabilities:
As a SACM Analyst you will be responsible for:
- Maintaining a proper business relationship with client;
- Proper registration of new configuration items (CI’s);
- Maintaining SACM lifecycle process;
- CI Data Analysis
- Ensuring proper relationships as defined in the Configuration Models are managed and maintained
- Conducting CMDB audits
- Delivering SACM reporting
- Assistance with stakeholders queries on the state of the CI’s in CMDB
- Management of the on-going updates to CMDB via manual and automated process
- Smooth cooperation with other processes on the account
Additional information:
Please apply until the 11th of August.
Please note that the employment offer for a selected candidate will be presented based on Talent Management Process. For process details please contact your Supervisor.
If you have any additional questions referring to this job posting please contact Agnieszka Grzesiula (for recruitment criteria related questions) or Dariusz Staniszewski (for job offer related questions).
Requirements:
- Very good English, written and verbal.
- Good analytical skills and attention to details.
- Good knowledge of MS Excel.
- Knowledge of MS Access would be a benefit.
- Knowledge of Business Objects tool would be an advantage.
- Experience in Service Management processes would be an asset.
- ITIL certificate would be a benefit.
- SACM Academy participation would be a big advantage.
What we offer:
- Dynamic environment with multiple development opportunities.
- Wide range of trainings (ITIL/Softskill/Process).
Account is located in Krakow however there is a possibility to work from home.
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