Infusion is a Microsoft Partner that applies emerging technologies to solve complex software problems. Our international offices offer a full suite of information technology services with a focus on talent, technology, and design-driven methodologies, placing Infusion at the forefront of interface exploration. Infusion has presented Surface solutions for many of the world's largest organizations in the retail, financial services, hospitality and tourism, and government sectors.
The ideal candidate for the Sales Operations Assistant role is highly self-motivated, energetic, and assertive. This individual is someone that enjoys working in a team environment as well as individually and thrives in a fast paced, ever changing environment. This candidate is passionate about the sales team they support and ensuring their success. They are flexible and able to multitask and manage priorities to work with the Account Coordinators to move opportunities through the sales cycle and prepares the organization for upcoming projects. They are fundamentally responsible for tracking and guaranteeing all sales pipeline information is being tracked accurately in all internal reporting systems.
Key Responsibilities and Duties:
- Works side-by-side with the Sales Operations Account Coordination team to:
- Update Infusion contact information in CRM/Infusion Systems
- Forecasting new project resource requests in Infusion’s systems (Espresso and Open Air) and guaranteeing that those projections are always accurate and up-to-date on a daily basis
- Working with IT to improve system errors in espresso, OA and CRM
- Submitting and Managing the accuracy of Partnership data in Partner systems
Key Experiences/Skills:
- Bachelor Degree/College Diploma in Business Administration or equivalent
- 1 year experience in a corporate environment is an asset
- Bilingual-English as a first or second language
- Intermediate working knowledge of Microsoft Office, specifically MS Excel. Experience with working in CRM is an asset
- Proficient computer and technical literacy: Intermediate working knowledge of Microsoft Office, specifically MS Outlook and Excel. Experience with working in CRM is an asset
- Excellent written, oral communication, listening and quick learner
- Ability to manage multiple responsibilities simultaneously with minimal supervision
- Detail oriented, self-motivated and ability to problem solve Highly organized and excellent time management skills
