Deliver Excellence with One of the World’s Fastest Growing Airlines!
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence and continuous improvement. We apply this same philosophy to our people, providing diverse career focus, continual development and training. If you are looking for a challenging and high-flying career, this is the place for you!
The successful candidate will provide support to the Sales force in achieving revenue targets by providing all necessary data. He/she will also assist the Commercial Manager with regards to Sales follow up functions.
Job Description
- Provide reports on daily loads, advanced booking profile, route performance and utilization reports to the Sales Force to keep them updated on the load situation
- Provide maximum technical support to the Sales Force to ensure increased awareness of Qatar Airways’ products/services
- Provide intelligence reports from newspaper and other channels
- Maintain regular contacts with the travel industry and corporate houses and assist them on their airline needs e.g. reservations bookings/confirmations and special discounted fares
- Maintaining and developing relationships with existing customers, through telephone calls, and emails; identifying new business opportunities
- Perform other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit
- Educated to degree level
- Outstanding communication skills (written & spoken) in English
- 2 or more years experience to customer service in an Airline / Travel Industry. IATA or airline (Basic Tariff and Pricing training is an advantage)
- Excellent organizational abilities and analytical skills and with results-orientated approach
- Perfect knowledge of Excel
- Team player
- Good problem solving skills
- Commercial acumen. Able to spot and interpret market trends
- Customer facing experience at the highest level
- Fair knowledge of world geography
The position comes with a competitive remuneration package and benefits associated with the airline industry in addition to excellent career opportunities.
