Sales Support & Order Fulfillment Specialist with English 1

Recruitment process for this position and onboarding trainings are conducted online.

 

What do you need to start?

• Good knowledge of English (B2) and Spanish (B2)
• Good knowledge of MS Excel
• Excellent verbal and written communication skills
• Ability to meet deadlines
• Customer service skills
• Professional experience and educational background are not required, we offer intensive trainings that enable you to fulfill the position expectations

What duties will help you grow?

• successfully communicate by phone and email with Partners from Spain and internal teams to coordinate all order-related actions (confirm shipping instructions with Partners, keep them informed about the order status, deal with logistics, sales managers, finance, etc. to address Partners’ requests and issues)
• provide support to Partners for all order management matters and guide them on the on-line ordering platform
• monitor your Partners’ accounts and alert about possible issues to mitigate the risk of late deliveries
• take ownership of delivery-related problems by escalating to appropriate departments and keeping the Partner up to date (e.g. exchanging of units damaged in transport, late deliveries, etc.)
• contact end customers after they register on the website to determine their needs and a solution we can offer

What have we prepared for you?

Personal and professional development:

• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
• You can flexibly shape your career path thanks to a wide range of internal roles.

Our legendary atmosphere:

• We don't have rigid dress code, but what we do have are awesome communities and world – changing initiatives. There's always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other.

A lot of benefits:

• Contract for an indefinite period from the beginning of your employment.
• Well-being package (private medical care, additional life insurance & StayWell helpline).
• Referral bonuses for recommending your friends to Capgemini.
• Inspiro Audiobooks & MyBenefit
• Offices in great locations, car leasing program, carpooling options and bicycle parking.
• Free coffee, water, milk and tea.

Who are we?

Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership. Our atmosphere is unique – we invite you to join us and check it out by yourself.
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you want to get to know us better? Watch a short video: https://youtu.be/K8v_UJ7CH8c
Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.