Capita is the UK’s largest business process outsourcing company hiring over 74 000 staff across UK, Europe, India and South Africa. Our goal is simple: to help our wide range of public and private sector clients improve service to their customers.
Capita Poland with two Business Centres in Kraków and Łódź hires over 700 employees. We deliver multilingual business services that range from managing complex processes to more specialised support. That provides our employees with the opportunity to work for various clients and develop expertise in many disciplines.
Given our expansion plans in a number of sectors and the addition of some exciting new projects, Capita is currently recruiting for the position of:
The Sales Support Specialist provides support to our Capita Poland International Sales Team, ensuring that sales force representation of Capita products and services are as effective as possible. As a Sales Support Specialist you will play a crucial role in expanding sales opportunities and customer base for Capita Poland.
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provide accurate and timely administrative support to the Sales Team and management
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review incoming documentation and prepare offer letters for new clients
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maintain a client and pipeline database
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perform sales analytics and provide reporting assistance
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conduct research into prospects and contacts
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cooperate with teams in order to build accurate profiles
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communicate with the client and other stakeholders
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hold a Bachelor’s degree or equivalent
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have a 2 year proven track record in sales, sales operations, customer service or related commercial support role
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have strong organizational and time management skills
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are analytical with great problem solving skills
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possess excellent communication skills, including strong verbal and written English skills
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have superb interpersonal skills and the ability to work well with multiple departments
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work in an international and multicultural environment
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the opportunity to grow within the organization
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the opportunity to work for a market leading organisation
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a competitive salary and attractive benefit package
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training and development opportunities within the company
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a friendly work atmosphere
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workplace in the city centre
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30-minute lunch breaks included in the working hours
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after-work activities (football team, volleyball team, charity events etc.)
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in-house English classes
