CCPORTER is a Polish company that also provides employment agency services. We offer a wide range of services that we can tailor to our clients' businesses. We can help optimize processes or design them individually according to what a brand currently needs. As part of our recruitment efforts for one of our clients, we are currently looking for a person for the position of:"
- You have min. 2 years of experience as an internal call centre trainer in conducting sales training, transferring knowledge and motivating employees
- You speak Croatian at a native level and your English allows you to communicate freely both in private and in business
- You know sales techniques and training tools or have experience in telephone customer service
- You have practical experience in applying online training solutions
- Conducting sales, product and quality training dedicated to Call Centre consultants
- Analysing and obtaining information on training needs and translating the results into training programmes and tools
- Execution of coaching in order to increase the indicated sales and quality indicators
- Creation and updating of training materials, knowledge base contents, manuals, tutorials and other materials being carriers of knowledge for sales teams
- Development of training methods by using available solutions to increase their effectiveness and quality
- Cooperation with the Quality department and the Team Leaders
- Attractive remuneration
- Work from home!
- High level of independence in task execution
- International environment and non-corporate atmosphere
- Opportunity to develop coaching skills
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CCPORTER Sp. z o.o.
CCPorter Sp. z o.o. to firma oferująca kompleksowe usługi dla biznesu – od konsultacji, przez strategię, aż po realizację. Nasze działania dostosowujemy do indywidualnych potrzeb klientów z Polski i zagranicy. Specjalizujemy się w marketingu, contact center oraz technologiach, realizując projekty dla firm z różnych branż. Stawiamy na transparentność, efektywność i innowacyjność, dzięki czemu realnie wspieramy wzrost biznesu naszych klientów.