Salesforce Administrator

Responsibilities:

• Administrate and support the Salesforce.com platform database and validate daily data integration
• Work cross functionally with Sales, PRM, Membership and other departments to refine and scope requirements derived from their needs and objectives
• Create and customize Salesforce objects, workflows, page layouts, fields, validation rules, reports, dashboards, user profiles and more
• Simplify the CRM platform by identifying and deleting unused fields, workflows, validation rules, reports, dashboards, objects, user profiles and more
• Maintain data quality by identifying, deleting or merging duplicate records, cleansing and updating inaccurate data
• Develop reports, dashboards, and processes to continuously monitor data quality and integrity
• Assist in the implementation of security practices by monitoring login and user activity, auditing fields, profile access, security permissions and de-activating unused users
• Follow good development practices by testing changes within the Salesforce sandbox before deploying to production. Ensure that all changes are documented, reviewed, tested, and approved before being deployed
• Develop and implement training for users, keep training materials up-to-date

Qualifications:

• Experience with Data Analysis and Cleanup
• Analytical skills to respond to requested changes and identify customizations
• Strong communication and documentation skills
• Experience working directly with internal customers
• Willingness to develop a solid understanding of the organization structure, business processes and objectives
• Understanding of general sales and marketing principles

We offer:

• Very attractive salary
• Private medical healthcare