For one of our clients, world's leading independent, end-to-end IT services company, we are looking for…

Salesforce Engineer

Key functions:

• Developing, integrating, testing, and maintaining existing and new applications; knowing one or more programming languages; knowing one or more development methodologies / delivery models
• Provide user support for the Salesforce products while working closely with the Engineering and Support teams to maintain operational integrity of production systems
• Provide technical support to local and remote users
• Identify and appropriately escalate process or product quality gaps and provide or implement suggestions for resolution when possible
• Perform pre-defined data loads
• Evaluate Salesforce functionality and provide recommendations for process improvements based on experience supporting users
• Setup and maintain user accounts, assign roles, profiles, permission sets, groups, and hierarchies

Requirements:

• 2 years of relevant professional experience as Salesforce developer or administrator
• Proven troubleshooting skills including the ability to analyze and resolve difficult problems quickly with a keen attention to detail
• Ability to work independently with minimum direction
• Strong customer service and relationship building skills with a team-player attitude
• Detail oriented with excellent verbal and written communication skills