Seasonal Peak Operations Coordinator
Wrocław, ul. Wagonowa 2A
- contract of employment
- additional / temporary, full-time
- job level: trainee,
- full office work
- 50 vacancies
- Запрошуємо працівників з України
- Робота для іноземців(без польської)
Additional information
Days of work: Monday to Friday, Saturday, Monday-Friday;Tuesday - Saturday; Sunday-Thursday;
Working hours: 2 different working hours available: 6:00 -14:00 and 14:00 - 22:00
Required languages: English
Company location Wagonowa 2A, Wrocław
Your responsibilities
- Working hrs: either 6:00 - 14:00 or 14:00 - 22:00
- Project time frame: 6th October - 20th December
- Attending scheduled training workshops to get acclimated with Customer Peak Season project for the United States market , operational framework, and standardised processes
- Promote tech tracking requirement to all Peak drivers in North America
- Proactively track loads for early identification and resolution on issues
- Escalate issues to Peak team leaders
- Manage drivers until each multi-stop load is delivered in full (marking in/out times at each stop, monitoring ETA’s, confirming trailer numbers)
- Collaborative communication with Customer, RXO drivers, and fellow teammates
- Constant communication with Customer regarding tracking updates and potential issues
- Coverage of all planned loads & recovery support
- Uphold service expectations & provide top tier service
- Facilitate questions from Customer employees, driver, and fellow RXO alike
- Work with RXO leadership to adjust shift schedules based on customers needs
Our requirements
- English – level B1/B2 (Polish not required)
- Ability to build strong relationships, internally and externally, and be a contributing team player
- Confident decision-making skills, problem-solving ability, issue and conflict resolution
- Adaptability, multitasking ability, sense of urgency
- Persuasiveness, assertiveness, confidence
- Ability to work independently and as part of a team
- Strong communication skills
- Organization and strong attention to detail
- Ability to take direction and appreciate constructive feedback
- Accountability, integrity, honesty
Optional
- Customer service experience
What we offer
- This is great opportunity for students and graduates to get first work experience in multinational organisation!
- Onsite training – we will teach you everything you need to know in the Peak Season Project
- Diverse and Inclusive environment
- Opportunity to get familiar with Supply Chain Business overseas
- Casual atmosphere
- Possibility to continue career path at RXO full time, after the project ends
Benefits
- fruits
- video games at work
- coffee / tea
- drinks
- parking space for employees
- leisure zone
- charity initiatives
- E-learning platform
The role and the team
- Peak Season Operations Coordinators service the North America market and are responsible for overseeing the day-to-day RXO Peak Operations for the RXO customer’s network they are assigned.
- Project lasts from 6.10.2025 to 23.12.2025
- Full office work
- Student very welcomed
- You will focus on the customer and carriers service aspect of our business, helping them move their inventory in the most cost-effective way by identifying and providing logistics solutions. As temporary hire at RXO, you will work along with the regular Small Package Operations team to effectively operate a customer account through constant communication with customer contacts, carriers and drivers.
