Company: Brand New Galaxy
Location: Warsaw/Poznań hybrid/remote 100%
- Establishing and keeping strong collaboration and partnership with the Clients
- Realization of the business strategy as part of the entrusted customer service and services delivery - in direct cooperation with the supervisor
- Supervising an E-commerce team of four (or more in the future) and working on improving their project management/client service skills
- Responsible for budget planning, sales planning and reporting status of planned sales in the team
- Setting up goals for your subordinates, tracking their progress, motivation management, feedback sharing to support personal growth)
- Conducting efficient project communication
- Cooperating with other departments in the Agency to ensure all team and project challenges.
- Upselling new business ideas and services to your Clients
Required:
- 3-5 years of experience in the Client Service area
- Experience in an agency environment (digital, E-commerce, marketing…)
- Experience in working with global Client
- Proven team management record
- Knowledge of e-commerce ecosystems
- Understanding the content creation process
- Proficiency in English
- Excellent communication skills
- Project & time management skills
Desired:
- Business acumen
- Proven cost control skills
- Basic understanding of P&L management
- Growth as a team leader responsible for other people and their performance
- Working in E-commerce for one of the biggest clients will give great job experiences and possibilities for self-development
- Working with the best experts in the E-commerce in Europe (and possibly the world!)
- Private medical care
- Multisport card (option to buy)
- Remote work opportunities (workation abroad)
- Employee referral program
- Access to a mental health support platform
- Access to e-learning language platform
- Recruiter phone screen
- Online interview via MS Teams
- Recruitment task
- 2nd interview