Senior Account Manager

At Pathfinder 23 (PF23) we define our mission as #brandbuilding in #ecommerce.

We strive to combine art with science and use creative and technological potential to design and implement the most efficient #pathtopurchase scenarios.

Our team has unique experience in delivering complex E-commerce projects in EMEA, NA, and LATAM. #globalecomm

Our combined experience covers cooperation with over 50 #topbrands and over 300 e-retailers globally.

PF23 is part of Brand New Galaxy (BNG), an independent platform integrating smart business solutions from the areas of marketing and technology. #forthegalaxy 

• Establishing and keeping strong collaboration and partnership with the Clients – mainly in Poland and in LATAM, but also on other markets.
• Supervising an E-commerce team of three (or more in the future) Account Executives and working on improving their project management/client service skills
• Responsible for budget planning, sales planning and reporting status of planned sales in the team.
• Setting up goals for your subordinates, tracking their progress, motivation management, feedback sharing to support personal growth).
• Cooperating with other departments in the Agency to ensure all team and project challenges.
• Upselling new business ideas and services to your Clients.
• Supporting Group Account Manager and Business Director to deliver

• 3-5 years of experience in the Client Service area.
• Proven team management record.
• Proficiency in English.
• Native Polish.
• Excellent communication skills.
• Project & time management skills.
• Willingness to automate workflow and tasks, instead of adding them to the team’s ever-growing responsibilities – working smart is a must.
• Giving your team methods instead of doing their work for them.

• Experience in an agency environment (digital, E-commerce, marketing…).
• Marketing background.
• Proven cost control skills.
• Basic understanding of P&L management.

• E-commerce knowledge.
• Proficiency in Spanish.
• FTE planning skills.
• Understanding of profitability tracking within a project .

• E-commerce Key Account Managers (Brand) profile.
• Junior Brand Managers / Brand Managers.
• Or Amazing people who have broad digital knowledge and passion for E-commerce. 

• Understand & comply with Agency procedures and processes.
• Understand the Agency’s e-commerce offer.
• Establish a strong collaboration and partnership with the Client.
• Business development – address all business opportunities.
• Contribute to Business Plan, being accountable for delivering on agreed short and mid-term sales plans.
• Assign projects and targets (project-based) and ensure best-in-class delivery.
• Understand the business environment related to the client.
• Meet your team of three account executives, understand their strengths and weaknesses and be ready to supervise them on your own by day 90 .

• Collaboration with a global Client (one of the biggest brands in the world) and learning a lot about E-commerce from the best experts on the market.
• Growth as a team leader responsible for other people and their performance. 

• Leadership skills and team work!
• Team management.
• Great organizational skills.
• Communication skills.
• Willingness to learn.

• Phone interview with our recruitment team to match your expectations vs. potential role → ask about everything!
• Online Interview: meet the team.
• Online homework presentation: The topic of the presentation is always related to E-commerce so you will be able to experience what we are doing here and learn more about it.
• Present your homework during the second online meeting.
• Welcome on board! 

Click "aplikuj" button and send us a few words about you – we do love to read about it! #apply

Thank you and see you!

Best regards, 
Recruitment Team from Man on the Moon