Senior Accounts Receivable Specialist

mixed shift

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

Motorola Solutions Finance Operation Service Center is a department of Motorola in Kraków which gives you an opportunity to participate in a setup of the new organization. The center is a part of our global network of Finance Operation Centers (FOC) which provides world-class finance, accounting and purchasing services to Motorola branches in Europe, Middle East, Africa, US, and Latin America region. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.

Job Description

The Senior Accounts Receivable Specialist reports the Receivables Team Lead and is responsible for order to cash process, maximizing cash collections for Federal Channel by enforcing payment terms and collecting past due monies.

The Senior Specialist will adhere to established policies, procedures, and approval authorities to ensure compliance with legal and statutory requirements to minimize loss to Motorola. In addition, the Senior Specialist will be responsible for maintaining working relationship with Motorola customers and recognizing risks associated with managed accounts in a proactive manner.

Specifically the Senior Specialist:

• Monitors the activity of accounts portfolio and contacts customers regarding late payments.
• Releases orders on a daily basis based on the credit history
• Updates credit workbooks on monthly basis and provides analysis of POC
• Proceeds with deferred analysis and manual billing
• Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection.
• Makes recommendations regarding the use of 3rd party assistance to collect debts.
• Assists credit analysts in setting credit limits. May also assist in the product return process.
• Reviews delinquent accounts with upper management. Provides regular collection forecast reports to finance.
• Assists in write-offs, legal claims, and monitors customer bankruptcy proceedings

Basic Requirements

• Excellent English
• Requires 2-4 years experience in the collection/customer service function in the multinational environment
• Willingness to work US hours (2nd shift)
• Bachelor's/Master's Degree in Economy / Finance /Accounting
• Demonstrated ability to support team efforts as a team member
• Ability to develop professional expertise
• Ability to enforce payment terms & collect money from customers
• Make decisions using sound judgment and consult when appropriate
• Very strong communication and interpersonal skills
• Ability to multi task & prioritize
• Proficient in MS Excel with basic knowledge in other MS applications
• Knowledge in Oracle a plus