Senior Administrator
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
Senior Administrator
Miejsce pracy: Wroclaw
Nr Ref.: VR-13604
Responsibilites
Provide global Level 2 support for all access management systems and processes
- Monitor and action service requests via the in-house Access Management toolset
- Security management in accordance to standards; including maintenance of standards and policies
- Manage escalations from senior Management and key Business partners across regions
- Analyze current manual processes to identify areas of continuous improvement and increased efficiency opportunities
- Proactively highlight/analyses issues and raise awareness to the Engineering team and feed into Product Management for remediation
- Drive change to improve both technical products and processes providing a more efficient and cost effective service to the end user
- Provide analysis to other teams to reduce risk and enhance controls
- reporting statistics using Business Objects, SQL and MS Excel
Analyze current manual processes to identify areas of continuous improvement and increased efficiency opportunities
Drive change to improve both technical products and processes providing a more efficient and cost effective service to the end user.
Requirements
Required:
- Strong interpersonal skills and the ability to directly support business users and HR Staff
- Very good command of English is a must
- Very good knowledge of Microsoft Office Suite products
- Very good knowledge of how local IT Security Policies are structured
- Experience in Access Management and associated IT Security processes
- Hands on experience in Active Directory Security Administration
- SQL - experience in creating queries and running reports
- PowerShell - experience in creating, analysing and running scripts
Desirable:
- Bachelor's Degree or equivalent work experience
- Good understanding of security principles (profiles, authentication, authorization)
- Understanding of Active Directory and Shared Drives permissions standards (including DFS)
- Strong interpersonal skills, customer orientation, strong work ethic and self-motivation
- Ability to work independently, with peers and collaborate across teams
- Positive attitude, ready to help end-users with their issues
- Problem solving skills (Root Cause Analysis)
- Ability to prioritize tasks and manage time efficiently
- Experience in Business Objects and alternative reporting products
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- Knowledge of IT Service Management processes and best practices (such as e.g. ITIL)
We offer
Drive change to improve both technical products and processes providing a more efficient and cost effective service to the end user.