At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital. In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates.
You can expect five-star training, a chance to realize your career goals, and a range of benefits.
Be Cognizant!
We are looking for a successful Sr Collection Specialist who is ready for the new challenges and for the work in the environment with encouraged professional and personal growth. The Sr Collection Specialist must possess a knowledge of financial, especially accounting processes. In addition to your daily duties you will have a chance provide new hires and refreshers trainings in his/her area of expertise and take part in other projects or completing tasks assigned by the leadership team.
If you are a motivated problem-solver who can collaborate effectively on larger team this role is perfect for you.
Your responsibilities:
- Subject Matter Expert in Account Receivable sub process or particular market
- Acts as Process Coordinator back up, specifically populate and analyze reportsMonitors collections process, monitors aging and top invoices, handles difficult cases and escalations
- Creates, revises and proposes updates to process documentation in cooperation with the Training Lead
- Identifies areas of improvement and taking part in quality and training initiatives (error analysis, CSAT results, etc.)
- Takes action to prevent backlogs and corrective actions in case metrics are not met
- Provides support and guidance for collectors (provides new hires and refreshers trainings)
- Cooperates closely with AR Leadership team in setting up Collection’s strategy and action plans
- At least a year of experience in F&A process (preferably Accounts Receivable process)
- Minimum BA degree
- English Language min.B2 (good written communication skills)
- Proven expertise in a particular sub process or collections market
- Proactive and Customer service can-do attitude
- Willingness to learn new ways to accomplish work activities and objectives
- Ability to build and maintain effective business relationship
- Good time management, prioritization skills and ability to work without close supervision and under pressure
- Opportunity to be part of a global organization focused on development,
- Open-minded and multinational environment,
- Training & development opportunities
- Professional development and clear career path,
- Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.