Our Client is an international well known company providing professional financial and consulting services in the world. New Shared Service Center is being opened now in Rzeszow - it is great opportunity for Talents willing to grow with success. Currently we are looking for:
Senior Consultant/ Supervisor (IT Help Desk)
Rzeszów
Nr ref.: 5244/SD
Requirements:
- University graduate (Bachelor or Master degree)
- Previous experience with system support in large company
- Previous experience with relevant systems such as Active Directory, Lotus notes, SharePoint, CA SDM
- Experience with Cisco Ironport system administration would be a great advantage
- basic knowledge of SQL language
- Previous experience with leading complex tasks and small projects
- ITIL knowledge
- English advanced level, both written and spoken
- Comfortable with information technology, systems and data
- Excellent knowledge of MS office
- Analytical skills
- Good communication skills
- Service quality oriented
- Sense of responsibility
- Solves problems
- Knowledge sharing approach
Responsibilities:
- Supervision of own team and leading projects
- Ensure of high quality support to other technical specialists supporting Central Europe within SSC (team of 3 Junior Consultants covering issues related to Active Directory, Lotus notes, SharePoint, CA SDM, Lync 2013, EMC)
- Service operation and management
- Solution development and service design
- Service portfolio management, quality of costumer services monitoring
- Oversee complex tasks and projects executed by his staff
- Ensure cooperation and communication within SSC, business and vendors
- Training facilitation, guides and documentation preparation
We offer:
- Opportunity to develop and broaden technical skills
- Working in a dynamic, international business service firm environment
- Possibility to work on systems development
- Work in one of the world's largest consulting firm
- Real opportunities for growth and promotion
- Excellent portfolio of training - local and international
- Competitive salary, including various benefits
