MOBICA LIMITED
Visit our website www.mobica.com
Mobica is a leading English software services company working on the cutting edge of mobile technology, from the chipset up to application layer. We are undertaking major projects for many of the world's leading mobile device manufacturers, mobile platform companies, chipset companies and operators. For further information, visit our website at www.mobica.com.
Senior Escalation Manager/Senior Quality Manager
Location: Warszawa
Job description:
- Act as Local representative of Delivery Assurance;
- Act as escalation manager for projects with critical issues;
- Perform the Quality Audits and Assurance to identify the necessary improvements;
- Close cooperation with senior engineering managers to improve project quality;
- Communicate customers project issues back to Mobica;
- Validate project metrics and reporting accuracy;
- Process definition, deployment, management and monitoring in organizational unit which includes leading process improvement programmes;
- Internal and external communication on quality subjects which includes spreading quality culture in the unit;
- Defining quality improvements plans for the project;
- Escalation of process and product non-conformances to line management;
- Tracking of project specific quality improvements;
- Training and support for the project team in process and quality subjects;
- Support for Project Manager in the area of data analysis.
Requirements:
- Assuming every candidate can work under pressure, is a great team player, has positive attitude, knows terminology and tools well and can learn new systems quickly, we are looking for people who can fulfil the following requirements:
- Competences in Account Managment or Senior Project Management or Engineering Quality Management;
- Ability to influence and coach local managers, engineers, technical leaders;
- Very good English skills for fluent verbal and written communication;
- Very good general communication and social skills;
- Practical and theoretical knowledge on software engineering;
- 10+ years in software project delivery (Quality Management, Test Management, Project Management);
- Willingness to travel to Mobica sites for audit/escalation procedures
We offer:
- Participation in interesting projects for the largest companies in the world;
- Opportunity to travel to client sites;
- Competitive salary adequate to the skills and performance;
- Opportunities to develop and improve skills amongst experienced Mobica professionals;
- Different career paths (technical, management);
- Work in friendly, open and supportive international environment.
Benefits:
- Private medical insurance;
- Company social events;
- Training programs;
- Flexible working hours;
- Relocation assistance;
- English lessons.
If you want to join a successful and progressive company send us your CV in English by clicking the APPLY button: