Overview
Senior Global Benefits Analyst supports other Global Benefit teams in different locations in the delivery of coordinated global broking services to Aon clients. As a senior member of the team you are expected to support high-standard service delivery by being subject matter authority and a go-to-person.
Working model: hybrid
You will be responsible for your own portfolio of clients ensuring the tasks allocated to you are completed timely and of the highest standard. You will be handling your own workload according to volumes and urgency of tasks.
During workweek, you will actively attend/or lead regular meetings with the Global Benefits Consultants to discuss your responsibilities and provide updates on progress made with tasks such as:
- management of renewals of employee benefits’ policies
- monitoring client’s and plans’ data held on Aon’s internal system (TBS/GI)
- preparation of initial drafts of Pre-Renewal Strategy and for the annual Stewardship reports
- updating internal trackers with data captured from the system and e-mails
Daily, you will be working closely with teams across the globe, using Outlook and Teams/ Webex, to gather and analyse required information.
To ensure that you and the team deliver the high quality of service you will also:
- design, implement and develop support materials for solutions to be implemented, such as procedures and training manuals
- participate in/or lead projects aimed at process improvement, suggesting tools to measure improvements
- support and train junior colleagues in daily tasks, also acting as an escalation point for process related issues driven by daily operations
- identify areas of non-value-added activities and potential efficiency gains
- deliver complex tasks, coordinate internal projects and ensure their successful outcome
- participate in/or lead transition projects
Global Benefits teams collaborate with Aon teams in different countries around the globe. Thanks to our service, we help clients make decisions, on global level, to support their employees with best benefit solutions. Daily meetings, attending calls with teams, internal clients and stakeholders, give opportunity to grow and expand the knowledge of the industry.
- Experience in employee benefits is desirable.
- Technical Skills & Analytical Skills - proficiency in MS Office, advanced Excel skills, identifying improvements, risk responsiveness, high attention to details, strong problem-solving skills.
- Communication Skills -excellent communication skills with client focus, leading meetings and conference calls, ability to negotiate.
- Time Management - excellent time management and organizational skills, ability to meet tight deadlines under time pressure, managing own and team’s workload.
- Project Management Abilities -handling work streams in a project, working effectively in a project team, leading internal transition projects.