Senior IT Developer ServiceNow

At Motorola Solutions, we create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

On any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions’ innovations, products and services play essential roles in people’s lives.
We help firefighters see around buildings and police officers see around street corners. We keep utility workers connected and visible to each other with real-time voice and data communication across the smart grid. And we provide the situational awareness first responders need when a moment brings catastrophe. We help people be their best in their moments that matter.

Our IT organization isn’t just here to support our business. We’re here to reinvent it – by changing the way our customers, partners and employees interact with our company. To do that, we’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors who focus on outcomes to creatively solve business problems. People who not only embrace change but who accelerate it.

Would you like to be part of an international agile DevOps team providing global solutions in Service Management?  You will lead initiatives to develop and support new tools and automate/augment functionality of off-the-shelf products such as ServiceNow to remove any friction for IT and employees to collaborate, connect, communicate effectively. 

You will leverage your programming skills to build applications, develop/configure workflows and create integrations that offer self-service and proactive solutions to our users.  These solutions will make it easier to contact IT for help/service or even eliminate the need to contact IT.

• Design, Develop, and Test Solutions primarily on the ServiceNow platform, using Java, JavaScript, Google APIs, AWS services, user-facing (HTML5/CSS3), JSON, XML, REST API. 
• Collaborate with various organizations internally to understand their needs in developing solutions.
• Work directly with users to address user incidents and service requests for Service Management tools. 
• Work within expected SLA’s to deliver timely and high-quality service to end-users.
• Mentor and provide guidance and direction to other team members on design and development of solutions. 

• 3-5 years of experience in a Software Engineering role with at least one of the following: Mobile apps, Python, Java, JavaScript, Google API, AWS services, user-facing (HTML5/CSS3), JSON, XML, REST API.
• Experience with ITSM Tools (such as ServiceNow) development.
• Proactive approach and enthusiasm for problem identification and solving.
• Bachelor’s degree in Computer Science, Computer Engineering or a related field.
• Ability to keep up technical know-how via research, online learning and/or rapid prototyping.