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Service Delivery Operations is the IT operations team of Global Customer Care organization. Our mission is to support our internal partners (Global Call Centers, Network Operations Center, Secure Operations Center, Federal Operations Center, etc.) as well as providing support for our external customers to ensure their infrastructure and systems are operating as expected.
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Senior IT Systems Administrator
Miejsce pracy: Kraków
Job ID: 114252
Scope of Responsibilities/Expectations:
● Work with the group members to help drive completion of departments goals.
● Assist in analyzing teams processes and operations for improvements.
● Assist in developing reporting capabilities for systems and application storage consumption.
● The ideal candidate will manage monitor and support Servers, Storage and Backup environment for 5-9's availability including performance and capacity planning.
● The candidate should have ITIL v3 certification.
● Candidate must be available via phone 24x7 to respond to significant events managed by on call rotation schedules.
Specific Knowledge/Skills:
● Ability to understand concepts and terminology around Storage Backup and Network solutions and operations must be able to express them in a clear and concise manner.
● Experience with business continuity / disaster recovery is highly desired
● Strong written and verbal communication skills.
● The ideal candidate will manage support and monitor EMC VNX Storage Avamar / Datadomian Backup, and RecoverPoint Storage Replication solutions.
● Experience with solutions and support tools such as:- EMC Unisphere- EMC Avamar- EMC Data Domain- EMC RecoverPoint- EMC ESRS Gateway- VMware vCenter/SRM- SolarWinds Solutions- VMware vRealize Operation- EMC VNX M&R
If interested please apply through online form available at APLIKUJ TERAZ button below.