Concentrix CVG International jest międzynarodowym liderem w dynamicznie rozwijającej się branży telefonicznej obsługi klienta. To specjalista w dostarczaniu najwyższej jakości wsparcia technicznego globalnym liderom rynku technologii informatycznych, elektroniki komunikacyjnej oraz komunikacji. Dzięki stale rosnącemu zapotrzebowaniu na usługi wspracia w zakresie outsourcingu, firma Concentrix ciągle się rozwija. Na chwilę obecną zatrudnia ponad 225 tys. osób.
Senior Manager - People Solutions
Szczecin
Tasks:
- Design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy
- Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation
- Receive, process and respond to employee concerns and coordinate with appropriate stakeholders, as necessary
- Responsible for the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization's overall strategies
- Responsible to Supervise and Co Ordinate a Team.
- Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams
- Provide comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings
- Oversee and may conduct investigations on workplace situations and prepare documentary requirements for complex labor-related cases; with a focus on issue resolution within assigned region
- Facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed
- Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues
- Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization
Requirements:
- Must have proven Experience in a Multi National Company /International Environment
- Excellent Knowledge of Industrial Relations and Unions’ relationships, and Labour Laws
- Must have Experience of working with Collective Agreements
- Experience with Workday preferred but not essential
- Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
- Advanced Microsoft Office skills
- Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
- Demonstrated ability to take initiative and ownership with focus on continuous improvement
- Excellent attention to detail
- Demonstrated ability to comprehend, analyze, and interpret
- Languages: English and Polish
We offer:
- Work in the most modern office building in the very center of Szczecin
- Competitive remuneration and opportunity to grow with our career development programs
- International work environment
- Private medical care
- My Benefit Package: shopping vouchers, free sports activities and much more
- Group insurance