Senior .NET Developer
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
Senior .NET Developer
Miejsce pracy: Krakow
Nr Ref.: VR-36690
Responsibilites
- Work within offshore part of a distributed team that provides BAU („Business as Usual") services for a portfolio of applications.
- Develop application enhancements
- Initial technical analysis of incoming issues
- Resolve incoming incidents and service requests
- Coordinate activities with multiple groups, including deployment and environment support teams
- Applications monitoring
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
We offer
BAU activities for multiple research and portfolio apps including.
▶ Production Health Management
◆ Incident management
◆ Root cause analysis
◆ Monitoring and health checks
▶ Production defect fixing (shared with Dev team)
▶ Prioritized user requests
▶ Handling data quality issues
▶ Disaster recovery support
▶ Statistics and metrics collection and reporting
▶ Quarterly service reviews, including performance and metrics
▶ Support of technical upgrades (changes to the applications due to infrastructure upgrades and patches)
▶ Requirements documentation within the available resource capacity
