CPL Jobs Sp. z o.o. to część międzynarodowej grupy CPL Resources, notowanej na irlandzkiej i angielskiej giełdzie papierów wartościowych. Działalność rozpoczęliśmy w 1989 roku, w Irlandii. Od 2006 roku działamy na rynku ogólnopolskim. Ponad 20 lat doświadczenia w rekrutacji sprawiło, że CPL Jobs może zaoferować swoim Klientom i Kandydatom wsparcie na każdym etapie procesu rekrutacyjnego. W naszych kontaktach z kandydatami stawiamy na długofalowe relacje. Zapewniamy stały dostęp do informacji o najciekawszych projektach na rynku, doradzamy też w kwestii rozwoju kariery i wyboru optymalnego typu zatrudnienia. Pozwól nam poznać i zrozumieć swoje potrzeby, a pomożemy Ci osiągnąć Twoje cele.
Purpose of Position:
The Hosting Network & Security Engineer is a technical specialist working as part of a Hosting Network Operations team. They will provide superior support to the the company’s Managed Network Clients in a complex network/hosting solutions environment. The Hosting Network & Security Engineer will review, approve and execute change requests to ensure successful change management. They will troubleshoot systems and incidents to provide maximum availability and optimal Mean-Time-To-Repair.
The candidate will be qualified to a CCNP/JNCIS level or a similar proven track record of experience.
The hours worked are a 40 hour week Tuesday to Saturday OR Sunday to Thursda
Position Summary:
• Resolving first, second and third level support problems; 75% of which will be resolved without escalation.
• Involved in the planning, reviewing and execution of client change requests within SLO.
• Working closely with Tier 4 to proactively improve customer and infrastructure via problem management and project work.
• Maintain, troubleshoot and co-ordinate replacement of faulty hardware.
• Daily review and action of open cases; updating the customer and Operations Manager on current cases and their status as appropriate.
• Working with 3rd party vendors to troubleshoot complex issues.
• Create, update and maintain the Network knowledge base and documentation repository.
Minimum Technical Requirements:
Detailed working knowledge of a range of networking and security technologies, including: Cisco & Juniper switches and routers, Check Point and Cisco ASA, F5 Big-IP load balancers, Palo Alto & Fortinet.
Able to demonstrate understanding of key networking concepts, including: TCP/IP, Layer 2 and layer 3 switching and routing, Routing protocols such as BGP and OSPF, Security solutions such as firewalls, IDS/IPS, VPN, and SSL Certificates & Load balancing best practices. In-depth troubleshooting and strong analytical skills.
Preferred Requirements:
• Knowledge of other network and security technologies, including: Palo Alto, A10, ACI/SDN.
• Knowledge of other network and security services: DDos, Cloud Services.
• A degree in IT or equivalent proven experience in technical support roles for high-availability data centre infrastructures.
• ITIL accreditation
• Experience of using Ticket Management tools.
• Supportive and committed team player.
• Ability to work under pressure.
• Positive and Pro Active attitude