Senior Network Voice Engineer
Warsaw
starszy specjalista (senior) / ekspert
4 dni temu
Senior Network Voice Engineer
[online recruitment]
Location: Warsaw
Reference number: VR-63493
Project Description:

About the client: Our client is a UK subsidiary of a global financial house working in multiple markets and asset classes.

About the project: We are looking to expand our team with a Senior Network Voice Engieer. Successful candidate will help our client with BAU and Project activities, working as Senior Network Voice Engieer in cooperation with Application Technology & Infrastructure teams to build and support complex network voice solution in a large organization.

About our team: Rapidly expanding group developing and supporting a range of client projects.

About working environment: Our team primary locations are Kiev, Warsaw. We are working remotely in client environment. Currently the team operates fully in WFH mode.

Main Purpose of the Role:

Senior Voice Systems Support Engineer responsible for supporting the Bank Securities EMEA Voice network and all other aspects of networking including: voice and network infrastructure.

Responsibilities

Key Responsibilities:

System Operation and Maintenance:

· Good understanding of Cisco layer 3 and Layer2 routing, switching

· Some experience of working on firewalls (Palo Alto, CheckPoint, Cisco ASA)

· Cisco Unified Call Manager, Call Manager Express and voicemail

· Cisco Call Manager Gatway administration (MGCP, H232, SIP)

· Cisco Contact Centre Express (UCCX) and wall board integration

· MS Teams Telephony

· Call Logging

· Knowledge of voice audio and meta data integration voice analytical systems

· ARC Switch board

· IPC Dealer board Connexus Unigy and Alliance IQMX, associated trader voice direct lines

· Carrier Services TDM and SIP

· Knowledge of centralised fax solutions

Incident Management:

To take ownership of network related incidents and troubleshoot from first alert to resolution, to have good customer facing skills when liaising with users, to co-operate with other team members and other internal teams, to liaise and take charge of vendors for incident resolution.

Administration:

Maintaining and where necessary creating a full set of comprehensive network data diagrams and documentation.

Project Support:

To conduct project activities to specific time lines and to deliver network data project tasks and objectives assigned to the team. Provide project documentation such cost estimations and analysis, Business Requirement Documents, Conceptual Designs, Low Level Designs Implementation and test plans

Team Duties:

Assist with the support and maintenance of the all NSS duties including voice, security and infrastructure. Will be involved it the Behavox project

Skills

Skills and Experience:

Functional / Technical Competencies:

· To have the professional qualification Cisco CCIE Voice or CCVP.

· Experience of working on voice recording platforms such as Red Box and Nice

· Experience of working on IPC Connexus Unigy or IPC IQMX

· Experience of working on Cisco Unified Call Manager, Call Manager Express and voicemail

· Experience of working on Cisco Call Manager Gatway administration (MGCP, H232, SIP)

· Experience of Working on Cisco Contact Centre Express (UCCX) and wall board integration

· Experience of working MS Teams Telephony

· Knowledge of Call Logging systems

· Knowledge of voice audio and meta data integration voice analytical systems

· Experience of working on ARC Switch board

· Experience of working on IPC Dealer board Connexus Unigy and Alliance IQMX, associated trader voice direct lines

· Good knowledge and experience on carrier Services TDM and SIP

· Knowledge of centralised fax solutions

· Have a good historical telecoms background

Work Experience:

· To have worked as part of a network Voice & data team within a large multi-site critical network environment.

Education / Qualifications:

· Secondary education to A-level.

· Professional Qualifications

Personal Requirements:

· Excellent communication skills

· Results driven, with a strong sense of accountability

· A proactive, motivated approach.

· The ability to operate with urgency and prioritise work accordingly

· Strong decision making skills, the ability to demonstrate sound judgement

· A structured and logical approach to work

· Strong problem solving skills

· A creative and innovative approach to work

· Excellent interpersonal skills

· The ability to manage large workloads and tight deadlines

· Excellent attention to detail and accuracy

· A calm approach, with the ability to perform well in a pressurised environment

· Strong numerical skills

· Ability to work as part of a team or independently

Other Requirements:

As part of the role the successful candidate may be required to do the following:

· Carry out some weekend work

· Become part of a shift rota 07:00 the 18:00

· Be part of an on-call rota

Our offer
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Please send your CV with consent for processing your personal data for recruitment purposes using the below button
APPLY
Informujemy, że administratorem danych jest Luxoft z siedzibą w Krakowie, ul. Bora Komorowskiego(dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie.
Aplikuj teraz

Poznaj

Luxoft Poland

Why Luxoft?

Luxoft is built by Luxofters. Every member of our global team forms part of the backbone of our business, so we make sure to support the continual development of our dedicated workers. In addition, we build highly effective teams that are incubators of unparalleled accomplishment. The ethos guiding our investment into each and every Luxofter can be described by three words: we grow personally and professionally, we unite in team spirit and we lead on a global scale. We have a robust digital presence, so it is easy to become familiar with the company online. From participating in online events such as LoGeek Nights, listening to our TechTalk podcasts, reading Luxoft’s regular LoGeek Magazine, or honing your skills by joining one of our Luxoft Technology Series webinars, those interested in knowing more about Luxoft have numerous ways to get a feel for our company. Getting a vibe for Luxoft is only a click away. Join Luxoft and help create ​the tech innovations of tomorrow.

Recruitment process

Step Send Your Resume and talk to our Recruitment Specialist
Step Interview with Technical Specialist
Step Project Lead Interview
Step Job Offer

Podobne oferty