Senior Project Manager
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
Senior Project Manager
Miejsce pracy: Wroclaw
Nr Ref.: VR-26507
Responsibilites
- Provides support and direction to business functions in incorporating process optimization in their business processes.
- Oversee the development and implementation of creative ideas and solutions to improve the customer and advisor experience.
- Gathers intelligence to generate initiatives and proposals that will elevate customer and advisory experience.
- Lead subject matter experts in conducting research and analysis to quantify business opportunities and develop formal recommendations for presentation to management
- Manage project deliverables on time, within budget and at the required level of quality
- Primary ownership for the successful end-to-end project management and delivery of customer experience projects.
- Develop solutions that address regulatory requirements (including the design of business processes and policies)
- Translate solutions into business and IT requirements and coordinate, lead and monitor their implementation
- Define the required organizational setup of projects, including the identification and nomination of relevant project stakeholders and committees
- Present status of your work to senior management and stakeholders
- Establish, lead or participate in interdisciplinary working groups and steering committees
Requirements
- Minimum of 5 years of Project Management experience in financial institution; experience in working in banking environment is highly desirable
- Solid experience in directly managing medium to large teams
- Strong analytical skills with the ability to structure complex topics for diverse audiences
- Experienced in research and insight development techniques
- Demonstrated ability to drive multiple initiatives and competing priorities with excellent time management and organizational skills
- Must be comfortable with ambiguity and helping decipher and define key measures of success
- Must be self-motivated, determined, focused and show initiative
- Good understanding of finance related programs and impact to finance system architecture
- An understanding of what it takes to run successful projects in financial services
- Strong project management skills to systematically manage a broad range of tasks and issues in parallel
- Project management experience in a complex, global, matrixed environment
- Excellent written and verbal communication skills in English, ability to effectively communicate complex technical concepts
- Industry best practice qualifications (PMI, IPMA, Prince or equivalent)
We offer
The team is responsible for taking a holistic view of service processes and their expected outcomes. The team performs analysis and management for customer and advisor experience initiatives within organization and ensures alignment with strategic priorities. The team provides project management and business analysis support including business case development, cost benefit analysis; development and maintenance of project artifacts and project communication.