Are you ambitious, self-driven and proactive? Does taking ownership of what you do describe the way you work? Are you eager to broaden your knowledge and master your skills in Marketing tasks related to the Custody area? Would you like to be a part of skilled Nordic organization providing high quality and efficient support for Nordea’s largest institutional investor clients. Then this opportunity is for you.
We are now looking for a Service Operations Officer to our Custody Support team where you will be working as a part of the value chain and in close cooperation with our stakeholders to provide first class service to our clients.
At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.
Welcome to the Custody Support within Investor Solutions & Services. We add value by providing high quality information about custody business related activities to clients and our internal stakeholders. As a Service Operations Officer, you’ll play a valuable role in the custody value chain by ensuring our clients receive up-to-date information through different communication channels. In this role, you will be mainly responsible for marketing tasks related to the Custody business. This opportunity is ideal for a person wanting to develop their own skills in external communication and driving the related processes to create high quality communication material about our Services.
What you’ll be doing:
- Client Presentations (Collecting and updating information)
- Coordinating product Fact Sheets and ensuring those are updated regularly and comply with a Nordea layout standard.
- Updating our external website: Custody Portal
- Creating and updating Newsflash templates
- Sending out external newsflashes
- Creating other marketing material such as newsletters
You’ll join customer-oriented and enthusiastic team, with great atmosphere and possibility for personal growth. The role is based in Lodz.
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
- Have strong interpersonal skills
- Are hardworking with a strong work ethic
- Take ownership in your areas of responsibility, but work well with others as well
- Have good eye for visual presentation and understand how to create material for external purposes
- Have ability to work under tight deadlines and coordinate your work
- Have excellent command of MS Office tools and InDesign (or similar)
Your experience and background:
- Fluency in Business English
- University degree (Marketing or design is a plus)
- Experience in Customer service related tasks
- Previous Custody experience is a plus
If this sounds like you, get in touch!
Submit your application no later than 3 June 2020.
Please include permit for processing personal data in CV as following:
In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.
The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://www.nordea.com/Images/33-355365/nordea-com-careers-job-pl-en.pdf
We reserve the right to reply only to selected applications.