Service Customer Representative

Our expectations towards candidates:

• Fluent English and Polish, in addition to one of the following languages: French, German, Spanish, Italian, Flemish, Norwegian, Finish, Swedish,
• Experience in a Customer Facing environment is a plus,
• Experience in complaint management environment or inbound call center,
• Degree level required,
• Strong customer focus,
• Excellent communication skills,
• Feels at ease with extensive work over the phone,
• Action oriented, able to handle large volumes of work efficiently, acts timely and appropriately on issues;
• Continuously strives to improve, quickly learns, can efficiently cope with change and versatility;
• Punctuality, flexibility and a sense of urgency;
• General computer skills (MS Office, Lotus Notes, etc)

BD offers:

• Contract of employment for an indefinite period of time (after 3-month of the probation period),
• Competitive compensation and motivation system,
• Great benefit package (e.g. health insurance, medical care, lunch vouchers, sport / entertainment bonus),
• Unique experience in participating in start-up and opportunity for professional growth,
• Challenging and rewarding work with a dynamic, international team
• Occasional travel within Europe