ASTEK Polska jest częścią dynamicznie rozwijającej się międzynarodowej Grupy ASTEK. Specjalizujemy się w outsourcingu kadry IT i realizacji projektów informatycznych. Zatrudniamy doświadczonych specjalistów dla liderów z obszarów bankowości, ubezpieczeń, telekomunikacji, hi-tech, farmacji i logistyki w Polsce i za granicą.
Service Design Coordinator
Location: Kraków or 100% remote
Responsibilities:
- Capturing and analyzing incoming requests, requirements, and produce agreed artifacts.
- Assisting customers in understanding and translation of their needs.
- Ensuring the integrity and availability of appropriate information and data required for the design and onboarding.
- Ensuring timely delivery of respective documentation.
- Support services, enabling a seamless transition from products to services.
- Helping in development and maintainance documentation: standard, procedures, artifacts & templates.
Requirements:
- Knowledge of ITIL (Service Design, Service Transition).
- ServiceNow and SharePoint knowledge.
- Strong analytical and problem solving skills.
- Understanding of IT systems and processes.
- Attention to detail and a focus on quality.
- Effective at building and sustaining relationships across all levels of the organization.
- Experience in acting as a point of reference.
- Time management, organization and prioritization skills.
We offer:
- Attractive and transparent system of payments
- Stable employment
- Trainings
- Professional development opportunities in an international environment - our clients are well-known Polish and global brands
- Employee benefits package (private medical care, Multisport card), nice work atmosphere and team-building meetings
- Convenient location of our offices
Dlaczego warto z nami pracować?
Więcej informacji na temat Twoich danych przetwarzanych przez ASTEK Polska Sp. z o.o. znajdziesz tu: www.astek.pl/polityka-prywatnosci
Dlaczego warto z nami pracować?