CPL JOBS is a recruitment company focused on permanent, temporary and contract staffing and HR consultancy. We have a dedicated team of trained and experienced consultants who can offer you all personnel services according to your individual requirements. Our goal is to understand your needs and deliver the solution that will most enhance your business. We operate in the IT, Telecom, Finance, Banking, Sales, Marketing, HR and Logistics sectors. Our clients are Blue Chip companies from IT, telecommunications, manufacturing, finance, and FMCG throughout Europe.
For our client global corporation, leader in business, we are looking for Candidates for a position of:
Service Desk Analyst with English, Spanish or Italian
Place of work: Poznań
Responsibilities:
- 1st line support - troubleshooting of IT related problems from in-house software to hardware
- installation and configuration of applications, Operating system and Hardware
- handling incoming phone calls and emails
- solving issues related to IT Hardware and Software (internal/external customers)
- working in compliance with Corporate IT procedures
Requirements:
- Fluent in English, Spanish or Italian
- experience in a help desk / service desk / customer service position,
- availability 24/7,
- strong problem solving skills
- ability to multi-task and setting priorities
Company offers:
- benefit package
- attractive salary
- private health care
- professional training program
- modern and international working environment