Service Desk Operator
IDES od 20 lat lider na rynku usług rekrutacyjnych, doradczych i szkoleniowych w Polsce, dla swojego klienta z branży IT poszukuje kandydatów na stanowisko Service Desk Operator.
Firma została wpisana do rejestru agencji zatrudnienia pod numerem 925.
Miejsce pracy: Łódź
Nr referencyjny: SDO/03/AS
Firma została wpisana do rejestru agencji zatrudnienia pod numerem 925.
Duties:
- Service desk for staff members who have difficulties in using their PC's
- Solving problems in a timely and efficient manner
- Diagnosing the incidents and identifying if the problem can be solved immediatelty or when it needs to be referred to a specialist area within the right department.
Expectations:
- Good knowledge in the administration of PC's based on W XP, W7, W 10
- Knowledge in the user and printer administrationof Windows active directory (Windows 2003/2008/2012 server environment)
- Management and installation of end user hardware (PC, laptop, mobile devices)
- Knowledge of server backup software
- Basic knowledge of LAN management and typology
- Fluent both- English and German- written and spoken
- Team player , good communication skills
- willing to travel abroud (about 50% working time- 10 days a month)
- Accepting on call duty
- Driver's license
The Company offer:
- Interesting job in an international organization
- Stable employment
- The possibility of development and qualification
Nr ref.: SDO/03/AS
