Accenture is a company serving clients in more than 120 countries. Accenture collaborates with the leading and best recognizable companies, supporting them in the process of business transformation by delivering measurable outcomes through its five practices Strategy, Consulting, Digital, Technology and Operations.
Job Description:
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Supporting and resolving incidents, managing problem records of the HR applications
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Interacting with application users/business
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Performing 2nd level analysis, troubleshooting and incidents handling
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Escalating problems to 3rd line support (if needed)
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Cooperating with 3rd line software development teams
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Providing timely notification to management and support groups
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Basic knowledge or experience with Software Development Lifecycle, ITIL or other frameworks
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Knowledge of one or more technologies: Unix, SQL, Informatica/BusinessObjects/other reporting tools, .NET applications or Java
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Experience in production support or incident management
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Ability to work with limited Supervision
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Disposability to work on shift basis
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Experience in Unix/Linux (basic scripting for monitoring purposes)
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Analytical approach to problem solving
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Ability to learn and support new web and system applications
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Very good written and spoken English (German nice to have)
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Ability to travel (trainings in Europe and possibility to travel overseas)
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Contribution to the growth of the largest companies on the market
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Continuing professional development in an international company
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Clearly defined career path and career counseling, mentoring and support to help you achieve professional success and grow your career
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Professional trainings (available in Poland and abroad), access to advanced knowledge bases and to the advices of international experts
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Friendly workplace environment, team bonding events, ability to participate in after work activities and clubs
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Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport card
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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