Service Inside Sales Specialist with Italian

Location: Wroclaw (Breslau), Poland

Functional Area: Sales & Business Development
Employment Type: Regular Full-Time
Duration: unlimited

Position Description

• Active selling of service products to customers using QIAGEN instrumentation or Partner Business equipment to reach or overachieve the service budget.
• Responsibility for a regional service budget.
• Contacting customers mainly via phone and electronic channels.
• Close co-operation with Field Sales, Marketing, Service Administration and Service management.
• Efficient communication with customers and colleagues including the exchange with the EMEA InsideSales Service specialists.
• Documentation of activities in the QIAGEN’s CRM Tool (salesforce.com).
• Take part in developing and implementation of action plans to roll out marketing activities, specific customer solutions etc.
• Regular reporting towards service management.

Position Requirements

• Molecular Biology background, Bachelor of Science or comparable degree with professional experience.
• Practical experience in handling laboratory instrumentation and/or service preferred.
• Sales or customer service experience preferred.
• Fluency in English.
• Very good knowledge of Italian language.
• Low level of travel activities ca. 10%.

Personal Requirements

• Excellent listening, verbal, and written communication skills.
• Self-motivated with the ability to work independently and in teams.
• Strong business sense, customerand result-orientation.
• Excellent organizational and time management skills.
• Professional phone etiquette.

We Offer

• Possibility to develop in an international company.
• Attractive office location in Sky Tower.
• Attractive benefits package.
• Language classes.
• Private medical care.
• Group Life Insurance.
• Pension Program after 1 year with QIAGEN.
• Friendly atmosphere.
• Happy Monday :)