Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within IT, Finance, Accounting, Multi-Lingual, Sales and Marketing, Call Center, Engineering. In addition Kelly also offers an array of Consulting and Outsourcing services. Employment Agency No: 593
For one of our Client, a global company, due to the strategic plans of opening a new Shared Services Center in Cracow, we are currently looking for an experienced and highly motivated Candidates for the position of
Duties:
- Being responsible for managing teams and act as the leader and director of various SSC teams in the field of HR, recruitment, payroll and accounting, solutions strategies and new technologies
- Represent and cooperate with local authorities, provide operational support in developing the Company’s entities and the business model
- Responsible for strategic planning and setting up business goals and objectives and its execution in accordance with Company’s corporate goals and standards
- Responsible for supporting employees in various HR issues and labor law compliance
- Liable for establishing high quality service standards
- Simplify the whole implementation process for specific Company’s accounts while working with supplier partners and other various teams (Implementation Team, Customer Services Team) to provide a smooth transition
- Develop and implement complex solutions which advance the Company’s technology and grow the business
- Setting up and management of internal systems and access for business data
- Working with payroll, technology and accounting teams to ensure the smooth operation of technology and that invoicing and other payments are delivered accurately
- Cooperate with European teams by supporting the overall contractual relations and ensure compliance of contracts and develop and maintain employees’ relationships at all level of the Company
- Monitor the compliance of each contract in accordance with agreed SLA
- Research and implement specific rules and procedures related to the Company’s services in Europe
- Taking part in weekly, monthly and quarterly meetings with program managers to ensure the high quality of the program and customer satisfaction
- Taking part in other necessary projects and assignments when needed
- When necessary, take part in identifying, processing, on-boarding and preparing on-going training for new employees within the organization
Requirements:
- At least 5 years of professional leadership experience, especially within the field of SSC
- Previous professional experience in managing shared service centers would be an asset (preferably within the workforce solutions field/HR industry)
- University degree or relevant working experience , preferably in the field of workforce solutions
- Fluency in English – is a must
- Fluency in German is highly desirable, a knowledge of French would be an additional asset
- Professional management experience within the area of HR operations/customer services/business administration
- Previous experience in supporting business in the HR services industry
- Previous experience in plan preparation for business start-ups development and/or business expansion to different markets
- Broad knowledge of local/European labor law and knowledge of HR services industry procedures and policies within Europe would be an asset
- Expert knowledge of European employment regulations
- Ability to deal with multiple tasks and work easily in a dynamic environment
- Excellent analytical and problem solving skills, ability to think clearly and act with urgency when needed
- Excellent communication and presentation skills, an easiness in building and maintaining relationships with business partners
- Strong attention to detail and ability to work well under pressure
- Willingness to travel (up to 40 % of travel) when necessary
We offer:
- An exciting, managerial role in the new shared service center in Europe which is going to further develop and expand
- Stable employment and exciting growth opportunities in a recognized, global company
- Competitive remuneration package
- Opportunity for further professional development in the organization’s structure
- Attractive benefits package
- Opportunity to take part in various trainings, including the headquarters in California, in the USA
When applying please enclose the below statement: “I hereby agree for processing my personal data contained in this questionnaire or other submitted documents in order to conduct and manage the recruitment process (processes) to work with agency (entry No. 593/3) Kelly Services Poland Sp. z o.o. with its seat in Warsaw at ul. Postępu 18B, including the provision of such data to potential employers.
I understand that any of my personal data is voluntary and declare that I was told (I was informed) about my right to control the processing of my personal data, including the right to obtain information about how to share data and the recipients of the data, my right to complete and update the date, rectification of personal data, right to request to remove my personal data and right to object to processing in the above order, and to transfer data to other entities.”
Please be informed that we will contact only with selected candidates.
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