SL3 Support Engineer
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
SL3 Support Engineer
Miejsce pracy: Wroclaw
Nr Ref.: VR-28820
Responsibilites
Support for Credit TP applications in PROD environment, including:
- prompt reacting to users' and support engineers' requests
- investigating of production issues until finding the root cause
- engaging with application developers / analysts / testers for getting required assistance
- providing instructions for implementing of workarounds
- participating in smoke / connectivity checks in production
Requirements
Mandatory:
- solid verbal and written English (upper intermediate and above), good communication skills
- SQL scripting (DML)
- profound usage of basic Unix commands
- readiness to work on a floating schedule, including night shifts and possible overtimes
- experience of working with Java applications (setup, maintenance, support, troubleshooting)
- responsibility and ability to take ownership over a task / issue
- ability to maintain confidence, flexibility and resourcefulness in critical situations
Would be a plus:
- financial domain knowledge in the field of Credit derivatives
- PL/SQL experience
- Oracle & Sybase knowledge
- shell-scripting
- experience in application support (preferably in 2nd / 3rd tier) in banking industry
- readiness to work within a distributed team scattered all over the globe
We offer
Application provides straight through processing of credit derivatives for one of world's biggest financial institutions. System supports integration with numerous internal and external applications, including trading markets, affirmation platforms, clearing houses, services responsible for providing market data, front-end trade capture applications and trade repositories.
From architecture perspective it is SOA-based system consisting of distributed applications based on Java/J2EE, Spring, Hibernate, JMS, Web services, Sybase, Oracle and a bit of Scala.