Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within IT, Finance, Accounting, Multi-Lingual, Sales and Marketing, Call Center, Engineering. In addition Kelly also offers an array of Consulting and Outsourcing services. Employment Agency No: 593
For one of our client, well known, global organization we currently looking for:
Duties:
- Provide 1st & 2nd level support and real time resolution of technical and non-technical customer issues:
- analyze software problems - work closely with Client and development team to ensure swift resolution process
- implement fixes delivered by development team
- document the case for escalation if necessary
- handle customer requests coming from issue tracking system and product mailbox
- Conduct product specific trainings and technical pre-sales activities at client premises
Requirements:
- SQL knowledge
- Availability to travel abroad on short-term assignments
- A university degree in Computer Science
- 3-5 years of experience in IT support (finance industry experience would be an asset)
- Strong commitment to ensure customer satisfaction
- Ability to work independently, organized, task oriented
- Ability to work in cross-functional and multi-cultural environment
- Excellent interpersonal and communication skills with a good command of written and spoken English
We offer:
- Development opportunities
- Great work atmosphere
- Benefits package
- Trainings
When applying please enclose the below statement: “I hereby agree for processing my personal data contained in this questionnaire or other submitted documents in order to conduct and manage the recruitment process (processes) to work with agency (entry No. 593/3) Kelly Services Poland Sp. z o.o. with its seat in Warsaw at ul. Postępu 18B, including the provision of such data to potential employers.
I understand that any of my personal data is voluntary and declare that I was told (I was informed) about my right to control the processing of my personal data, including the right to obtain information about how to share data and the recipients of the data, my right to complete and update the date, rectification of personal data, right to request to remove my personal data and right to object to processing in the above order, and to transfer data to other entities.”
Please be informed that we will contact only with selected candidates.
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