We are a rapidly growing IT consulting firm operating in the European market. Priority areas for action CYCLAD are highly specialized consulting services: Competence Outsourcing (KPO), IT Outsourcing (ITO), and Audit / Consulting also provided in accordance with the latest trends on the basis of offshore / nearshore.
Our team of consultants specializes in four business sectors: software development, management and maintenance of IT infrastructure, security systems and ERP systems. Our mission is to provide services in information technology at the highest level, while maintaining concern for development and job satisfaction of our Consultants.
For our client - worldwide leader providing software for the service and online booking in travel industry - we are currently seeking individuals for the position of
- Ensure high adoption rates and customer satisfaction in maintaining the corporate solutions in an efficient and optimized way
- Supporting the implementation experts / project managers of certified distribution partners during the implementation phase
- Analyzing the existing systems, travel processes and travel policy of potential and signed corporate customers or in the context of reseller deals
- Developing, maintaining, enhancing and roll out online corporate implementation methodology for corporate products
- Process and policy analysis, customization/site built
- Providing expertise to the global direct customers in Web site evolutions
- Implementing the required site parameter changes according to the committed Service Level Agreements
- Supporting and advising the global travel managers to define and optimize their travel policies
The ideal candidate for this position has:
- University degree in IT
- Good knowledge and understanding of IT industry
- Proficiency in English (written and spoken)
- Communication skills including presentation skills in high-tech environment
- Analytical and conceptual thinking
- Readiness to undergo business trips (approximately 1 trip/month, mainly EMEA region)
- Knowledge of the travel industry and e-commerce business is a plus
- Experience in working with GDS system is a plus
- Challenging work in a dynamic international environment
- Great potential for development
- Co-operation and the possibility of exchanging knowledge with a team of professionals from global consulting company
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CYCLAD Polska
Ul. Chłodna 48/1 00-872 Warszawa |
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