Capita is the UK’s largest business process outsourcing company hiring almost 75 000 staff across UK, Europe, India and South Africa. Our goal is simple: to help our wide range of public and private sector clients improve service to their customers.
Capita Poland, with two Business Centres in Kraków and Łódź, hires almost 900 employees. We deliver multilingual business services that range from managing complex processes to more specialised support. That provides our employees with the opportunity to work for various clients and develop expertise in many disciplines.
Are you looking for a job in multicultural environment? Are you fluent in English and have strong analytical or customer services skills? No university degree is required!
Working with Capita gives you the possibility to develop your skills in scope of customer service, HR, finance and accounting, legal or other areas. It is a great opportunity to gain experience in an international company.
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Updating and maintaining databases in the computer systems
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Managing & processing various data and producing high quality outputs
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Effectively meeting defined individual and team performance and quality targets
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Answering our clients’ needs using your excellent communication skills
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Working on a variety of tasks and proactively manage your own varied workload
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Supporting all ad-hoc queries
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Are fluent in English (both spoken and written)
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Are familiar with MS Office
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Have strong analytical or customer service skills
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Are open minded and have a ‘Can Do’ attitude
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Have strong multi-tasking and prioritisation skills
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Have a keen eye for details
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Are proactive, problem solving and detail oriented
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Are a team player who can also use own initiative
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Friendly work atmosphere and positive environment with a great work-life balance
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Workplace in the city centre
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Private medical healthcare
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Benefit packages including Multisport card
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After work activities (football team, volleyball team, charity events, etc.)
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Access to free in-house English classes with our dedicated English Trainer
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Opportunity to become one of the internal Trainers
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Work in an international and multicultural environment