For our client, an international company from finance industry we are looking for:
Specialist with French/German and interest in IT for the role Technical Support Specialist
Job Summary
You’ll provide world-class IT support to our clients and give technical guidance to your colleagues. No formal IT-related qualifications are required and full training is provided; we’re looking for people with a passion for providing excellent service and who have in interest in learning more about IT in a financial services environment. This role is ideal for those with strong interpersonal skills seeking work in a fast-paced, challenging and team-focused environment.
Responsibilities include:
- Supporting clients with technical help and support
- Assisting clients and company staff with IT-related issues
- Helping with general queries regarding account administration and company product offering
- Day-to-day troubleshooting of technology and platform issues
- Escalating key IT or trading issues
- Keeping the department informed of any major changes or incidents
Key Qualification Requirements
- Fluency in English (C1 level) and French or German (C1 level)
- A degree-level education (any subject)
- Genuine interest in technology and assisting people with technological problems
- Very high level of computer literacy, excellent interpersonal and communication skills
- Experience working in a client-facing, administrative role
- A logical, numerical and analytical approach
- Very good organisation and time-management skills
Benefits:
- Private medical cover
- Life insurance
- Ergonomic workstations
- Free fresh fruit delivered daily
- Multikafeteria system (you can choose: Gym, lunch, and cinema tickets)
- Library at the office
- Bike parking and shower
- No formal dress code
- Relocation package
If you are interested - don’t hesitate send us your CV on address: olga.grabowska@cpljobs.pl
We kindly inform you we will contact only chosen candidates.
