What You’ll Do
Are you results-focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
- Analyze and strategize how to manage and upsell accounts
- Contact existing customers in your portfolio for a consultation
- Work in a target-driven environment with individual sales targets along with being a part of a larger sales team while increasing the customer base
- Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing
- strategies
- Navigate the client so they can implement campaign suggestions
- Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skills while increasing program revenue
- Meet your personal productivity requirements (KPIs) daily while being a team player contributing to the overall team sales targets
What You Bring to the Role
- Verbal and written bilingual proficiency in both German (minimum B2+/C1 level) and English (minimum B2 level)
- Sales aptitude
- Goal orientation
- Computer savvy
- Reside in or able to relocate to the Warsaw or Krakow area
What You Can Expect
- Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
- Multisport Card
- Flexible working hours and additional days of annual leave
- A partial language course reimbursement program as well as a tuition program for sales courses and studies
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
Poznaj
TTEC
At TTEC (formerly TeleTech), you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other.
Founded in 1982 and with 50,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. We are one of the fastest growing BPO Companies in the Polish market. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Not only will you have the chance to create amazing experiences for yourself, you’ll get to help create them for others.
One of the qualities we cherish most are loyalty and precision. We are incredibly devoted to personal approach and we try to satisfy everyone’s necessities. Thanks to our stable structure we created our values that we follow every day!