Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Your potential has a place here with TTEC's award winning employment experience.
As a Digital Sales Representative with German-English working hybrid in Krakow, Poland, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Poland says it all!
- Establish and maintain long-term business relationships (from 3 to 9 months) with the new Clients
- Develop customized online advertising strategies for individual new and existing clients
- Provide guidance to clients on Google Ads-related matters, including proposing new solutions, negotiating offers, and educating them about Google Ads products
- Manage all aspects of Google Ads, including campaign setup, rebuild existing campaigns, and monitor, optimize, and report on results
- Sell Google Ads products and solutions (inside sales, upselling, cross selling), continuously analyzing results to ensure the achievement of set goals
- Collaborate with employees from various departments to prepare solutions for clients and develop their campaigns during the customer service period
- Meet your personal productivity requirements (KPIs) daily while being a team player contributing to the overall team sales targets
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Operations Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.
- Exceptional verbal and written bilingual communication skills in both German and English
- An aptitude for sales and marketing
- Tech-savvy and understanding of marketing and advertising principles
- Reside in or ability to relocate to Krakow, Poland
- Relocation bonus of 10.000 PLN gross
- A culture of learning, growth, and continuous improvement
- Base salary of 10.500 Gross PLN, plus performance-related bonus opportunities
- MyBenefit - Kafeteria
- PPK Plan
- Employee Referral Program
- Relocation package, VISA and Work Permit reimbursement if needed.
- Additional days of annual leave
- A healthy benefits package which includes Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
- Multisport Card
- Flexible working hours
- Paid relocation
- 1000s of career development opportunities include language course partial reimbursement program as well as tuition program for sales courses and studies
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TTEC
At TTEC (formerly TeleTech), you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other.
Founded in 1982 and with 50,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. We are one of the fastest growing BPO Companies in the Polish market. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Not only will you have the chance to create amazing experiences for yourself, you’ll get to help create them for others.
One of the qualities we cherish most are loyalty and precision. We are incredibly devoted to personal approach and we try to satisfy everyone’s necessities. Thanks to our stable structure we created our values that we follow every day!
