Strategic Account Manager

Offer:

• Stable work based on a contract of employment
• Work for Polish and Global Clients
• Fixed working hours
• Great development opportunities
• Participation in creating the department and team
• Work in a fun, engaging environment
• Take your birthday off
• Open, transparent, team-centric agency
• Company socials
• Personal development plan

Requirements:

• At least 5 years agency experience
• A relevant degree or similar experience
• English - min C1
• Successful track record of building relationships with clients and generating sales
• Proven track record of effective relationship management
• Savvy with technology - for the IT tools!
• A genuine passion and understanding for account management within an agency environment
• The ability to engage with a wide range of audiences, making links between different business requirements and aligning services to customers’ clear business objectives
• Drive to create a brand through social selling
• Naturally driven to building relationships with clients and partners
• Excellent verbal and written communication skills
• Positive outlook, motivated by your own ’why’
• Ability to multitask, prioritise, and manage time effectively

Responsibilities:

• Reporting to the Head of Commercial, you will be set sales and account growth targets relative to your location in Warsaw which you will be required to achieve
• Day to day running of all client-facing delivery in Warsaw and communication with delivery in other countries
• Oversee all activity relating to client services and delivery teams, identifying issues before they arise
• Create strong community and client relations in Warsaw and across Poland
• Effective and accurate HubSpot CRM management and optimisation
• Business client relationships - setting client expectations and agency deliverables
• Team Management - both efficiently and effectively to agreed financial targets
• Help identify and convert new business opportunities - incl. upsells, new business pitches
• Attending events and truly representing the brand