Accenture Digital offers a comprehensive portfolio of business and technology services across digital marketing, mobility and analytics to help our clients unleash the power of digital to drive growth and create new sources of value. No other company offers the same blend of insight, assets and industry expertise to help companies become digital businesses.
Analytics, part of Accenture Digital, help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition.
As part of our Analytics practice, you will join a worldwide network of over 13,000 smart and driven colleagues experienced in leading statistical tools, methods and applications. From data to analytics and insights to actions, our forward-thinking consultants provide analytically-informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance.
Currently we are expanding the Analytics Team in Warsaw and we are looking for experienced and accomplished professionals.
Job Description:
- Headquarter: Warsaw as primary place of work
- Willing to work at client's locations mostly across Europe, but also other locations, for short or long term
- Willing to travel min. 50% (annual) of time and could be more. Travel is required and may be 80%-100% on a weekly basis on some projects (typically Monday - Friday) for some periods during the year
- Delivering/adding value to client by improving the supply chain practice of the client’s business through:
- Addressing both strategic and operational supply chain issues within the Warranty and Product Return operations
- Working effectively within groups of highly talented individuals and contribute to the development and implementation of supply chain strategies (e.g. warranty data management, fraud detection, and claims management)
- Managing the collection and analysis of large amounts of data, develop key insights / findings, and propose solutions to various Supply Chain issues
- Demonstrating expertise in management of Warranty Operations
- Minimum higher degree from leading university, MBA degree would be an asset
- Excellent English communication skills (written & spoken) and good level of German
- 6+ years of overall experience with consulting background in one of the following sectors: Automotive & Industrial equipment, Communications , Electronics & High tech or similar
- Hands-on experiences in the following areas:
- Lead, develop and manage warranty & RGA functions (claims, warranty analysis, etc.)
- Coordinate data analysis and corrective actions
- Oversee the validity of warranted claims
And/or:
- Management of end-to-end workflow processes to handle Warranty and Product Return Operations
- Experience in implementing new processes on repair and return management, claim validation, product lifecycle analysis, fraud detection and overall warranty costs optimization
- Analysis and problem solving to reduce warranty exposure
- Experience in data extraction, manipulation and reporting capabilities, strong analytical and modeling skills
- Deep knowledge of SAS, R or Hadoop. Other tools like SQL, Matlab, KXEN, Gretl or similar will be an asset
- Knowledge of RDBMS languages such as SQL in different environment (SQL Server, Oracle) would be an asset
- Possesses excellent communication (written and oral) skills and excellent presentation skills
- Comfortable functioning in a broadly positioned and highly diverse consulting firm
- Excellent team work and ability to work in distributed delivery environment
- Should have team management and project delivery experience
- Should express strong business development experience and abilities
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Permanent employment contract
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Attractive benefits package
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Company car and petrol allowance
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Annual Bonus
- Challenging job in a professional and multinational environment
- Opportunity to gain skills, knowledge and experience, together with highly marketable specialists
- Opportunity to work with Global TOP Clients on large projects
- Dynamic, international working environment
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to continue building your career.
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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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