Support Analyst with English
Miejsce pracy: Wrocław
Nr ref.: JO-1312-276125wrcITMM3520_105
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, we are looking for Resource Planner (HR)
Currently we are looking for candidates for the position of Product Support Analyst for newly opened Wrocław Business Center of an international organization.
As a Support Consultant you will provide a professional support to international clients.
Job description:
- Point of contact between Company’s managed services and clients
- Report Incidents and making service requests
- Analyse and review service performance
- Participate in client reviews and audits
- Manage issues with team members
- Maintain business relationships
Requirements:
- Fluent English
- Minimum 1 years of customer service and/or IT support experience
- Analytical skills
- Problem solving skills
- Excellent communication and organization skills
We offer:
- A wide variety of training packages
- A friendly working atmosphere
- Social benefits
- Multilingual and multicultural work environment
- Opportunities for professional development
