Support Engineer
[online recruitment]
[online recruitment]
Location: Krakow
Reference number: VR-58778
Project Description:
Service we provide are for demanding investment banking users, where we support multiple different software component instances.
Supported applications are part of full trade life-cycle and are used by front, middle and back offices in cash equities market.
Team is focused on application production support, cooperating very closely with development teams in change management and escalation processes.
Responsibilities
Candidate should:
- have ability to solve complex issues, be good at problem statement analysis and solution design thinking
- track record of influencing senior IT stakeholders and business partners
- be confident communicator that can explain technology to non-technical audiences
- be capable of understanding client needs and translating this into products and services
Skills
- strong Linux/Unix, FIX protocol and SQL skills
- knowledge of the ITIL service management framework for incident and problem management
- the ability to prioritize incidents and requests effectively
- understanding of global markets at least one of the asset classes , equity, FX and derivatives .
- understanding of order flow ,
- experience in one of is mandatory: client Connectivity via Fix protocol , market connectivity, basic understanding of the algo's , booking or trades settlements
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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