Support Engineer

The position is a support role for Production Management Group team. This person will be responsible for:

• Production application support
• Business support
• Incident management
• Reporting and analyzing
• Communicate 3rd party IT support teams
• Participation in technical implementations to achieve successful deliveries

Technical Skills:

• Experience in L2/L3 support process (2+ years)
• Development process support applications (SVN, maven, TeamCity, etc.)
• Experience in Unix environment (Linux or Solaris or FreeBSD), installation, configuration, scripts, network (1+ year)
• Administration and development experience with Oracle (1+ year)

Additional Skills/Knowledge (optional):

• Programming background: skills in at least one of the high-level programming languages (1+ year)
• Scripting (sh, vbs, python, perl, etc.) (1+ year)

Common Skills:

• Good communication skills
• Negotiation skills
• Presentation skills
• Positive, stress-tolerance, responsible person
• Ability to working in dynamic environment under pressure
• Ability to investigate and resolve functional & technical issues on his own

Who we are:

• Our project is a credit risk management platform in financing area. Also it's a group that is intended to provide a dynamic management of the loan portfolio and to introduce a more rigorous approach to measuring all of the costs of lending, including the cost of hedging.
• Project combines sequence of full developed applications including Deal management, Risk management, Trading, Portfolio management.
• Inside system you could find out complex interaction between back-end & front-end (Oracle & Java). So any newcomer will be able to use knowledge not only in one section (front/back end), but also get skills for interaction with another team to achieve common results.

What we are doing:

• Maintain existing functionality and introduce new features to cover business needs of system. Our development lifecycle covers functional and technical analysis, development and QA.

What we offer:

• professional team & management
• stable and adequate customer
• friendly atmosphere (optional => great team buildings)
• interesting and challenging tasks
• possibilities for professional growth
• continuous improvements in work and personal development
• experience to work on a stable financial project, that has high market demand for a long period
• 3 popular technology in one project: Java/Oracle/C#

Working hours from 08:00 to 17:00 Wroclaw or 11:00-20:00 Wroclaw