We representing a company which has the unique opportunity to take a global holistic approach in cross-leveraging our workforce scale. Join to winning team and become part of the group of people who are passionate about their work and eager to share their experience!
Support L3 Engineer with English & German
Miejsce pracy: Wrocław
Nr ref.: 08.03.2019_KG
Basic Qualifications:
- experience with one of the followings areas is a plus:AWS/ Azure Knowledge, Salesforce, Cisco Call Manager, Networking & MPLS, SIP Trunking, CCNA/MCSE,
- at least 3 years of experience in support environment (preferred application support or product support),
- fluent German & English is a must,
- experience with any one of the web server: ISS, Apache, JBoss, Jetty,
- good understanding of client-server architecture,
Major responsibilities:
- be a member of a new team in the newly launched project,
- provide support to direct customers via phone (outbound calls),
- provide technical expertise in product issues,
- summarize customer comments on product features,
- complete technical documentation,
- organize, test and report the progress of on-going issues on a regular basis.
What we offer:
- ull time employment or part time if you wish,
- - all necessary trainings & professional Coach support,
- ully paid benefits (private medical care, life insurance, mulikafeteria & pizza day).
