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System Administrator - Service Delivery Lead

Luxoft

Krakow

48 dni temu

System Administrator - Service Delivery Lead
[online recruitment]
Location: Krakow
Reference number: VR-50883
Project Description:

You'll be working in the Investment Banking team within Technology Operations Center (TOC).

We are a global team responsible to provide oversight and technical support for server implementations across business streams. The team forms an integral part of a global team, which supports the business in follow the sun mode. Role will be a part of global support in APAC and EMEA hours.

Responsibilities

We're looking for someone like that to:

  • Work closely with System Administration Team
  • Act as a focal point of contact between the business stream and the GTIS Service Delivery teams.
  • Raising, manage and monitoring the following requests for IMAC activities
  • Builds a relationship with the Business Streams to understand their priorities.
  • Communicate to the Service Delivery teams the business demand and escalates issues that would prevent delivery.
  • Manage priority and project-related requests to the agreed timescales with regular reporting and updates.
  • Suggest changes for enhancement to the tools, workflow, process and reporting.
  • Investigate issues/ bugs found within the service request workflow
Skills
  • Minimum 5+ years of experience in supporting and managing the Wintel / Unix operating system
  • Administrative knowledge one of the DB (Oracle/SYBASE/MSSQL) in an enterprise environment
  • Experience as a Team Lead/Project Manager or Service Delivery Administrator
  • You have a good knowledge of IT infrastructure including Servers, Storage and Network.
  • Experience in network, Databases (Oracle, MSSQL and SYBASE), Virtualization Technologies (VMware ESXi / Citrix)
  • Experience with installation/upgrading/configuring and troubleshooting OS and DB along with Server Hardware, VMware and Networking skills *Identify automation opportunities in the current delivery toolset and work with engineering teams to develop, test and integrate into existing process
  • You have a good knowledge of Data Centers and how they relate to Servers and Storage
  • You understand the processes required to install, change, move and decommission hardware.
  • You have good interpersonal skills as the role involves coordinating various resources and communicating clearly to Service Delivery teams, the Customers and Senior Management
  • Presentation skills - especially issues with regard to summarizing complicated technical
  • You have good working experience with MS Excel to an intermediate level (pivot tables etc).
  • A confident communicator who can explain technology to non-technical audiences and understand the need of clients and translating this into products and services
Our offer
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Please send your CV with consent for processing your personal data for recruitment purposes using the below button
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Informujemy, że administratorem danych jest Luxoft z siedzibą w Krakowie, ul. Bora Komorowskiego(dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie.

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Luxoft

Why Luxoft?

Luxoft is built by Luxofters. Every member of our global team forms part of the backbone of our business, so we make sure to support the continual development of our dedicated workers. In addition, we build highly effective teams that are incubators of unparalleled accomplishment. The ethos guiding our investment into each and every Luxofter can be described by three words: we grow personally and professionally, we unite in team spirit and we lead on a global scale. We have a robust digital presence, so it is easy to become familiar with the company online. From participating in online events such as LoGeek Nights, listening to our TechTalk podcasts, reading Luxoft’s regular LoGeek Magazine, or honing your skills by joining one of our Luxoft Technology Series webinars, those interested in knowing more about Luxoft have numerous ways to get a feel for our company. Getting a vibe for Luxoft is only a click away. Join Luxoft and help create ​the tech innovations of tomorrow.

Recruitment process

StepSend Your Resume and talk to our Recruitment Specialist
StepInterview with Technical Specialist
StepProject Lead Interview
StepJob Offer