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The EA Technical Support Operations (EA TSO) supports a global customer base for advanced two-way radio communications systems, mainly based upon an IP backbone. The systems cover the TETRA standard (of which Motorola Solutions are market leaders), APCO and LTE based systems, WAVE as well as Smart Public Safety solutions. This is a rapidly expanding market with high growth expected. The roles in the EA TSO are based around technology areas and particular products used within the systems, however you will need to develop a broader knowledge of all products within these systems.
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System Performance Management Engineer
Miejsce pracy: Kraków
Job ID: 114579
Scope of Responsibilities/Expectations:
We are seeking a strong graduate with a passion for technology and good communication skills to work as a Performance Management Engineer. The role is focusing on analysis of performance reports, logs and preparing recommendations to our Customers. The role is mainly office based. The role would be suitable for those either seeking their first position after graduating university or for those that have gained some experience working as part of a support team or service desk in the last few years since graduating.You will be a team player and possess strong communication skills. You must also be flexible and adaptable, as well as be able to use your initiative to present and communicate ideas confidently. It is important you have excellent analytical thinking and problem solving skills as you will be expected to do own research and investigation.Performance management reporting and analysisAnswering pre-sales questions regarding the serviceEnsure that customers' expectations are met.Perform system administration activities to ensure smooth operations of the performance monitoring serverReview existing tools and approaches and make recommendations on improvements or new functionality. Review and recommend improvements to proceduresStay current on new and emerging technologies.
Specific Knowledge/Skills:
Bachelors of Science Attention to detailStrong analytical and problem solving skillsExcellent communication skillsDiligentAble to adapt quicklyAbility to work efficiently in an international teamGood English language skillsTechnical skills (understanding of one or more of the following): Radio Telecommunications systemsWindows Server/Linux administration basicsLAN/WAN networksNetwork Management
We offer:
Opportunity to interact with the latest mission critical technologiesOpportunity to become familiar with the TETRA and LTE communications standards used by public safety organizations Competitive salary Strong team-oriented culture Private medical coverage Life insurance Access to wellness facilities
If interested please apply through online form available at APLIKUJ TERAZ button below.
