TAS Leader (Technology Advanced Services)

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Your new company
On behalf of our Client, leading global advisor in the area of risk and people, we are currently looking for Candidates interested in a TAS (Technology Advanced Services) leader position for new investment located in Kraków – an infrastructure global control centre.

Your new role
As a TAS Leader you will lead the control centre function for global organization and direct at least medium size infrastructure portfolio. Moreover you will participates in the formulation of IT strategies. You will also be responsible of driving budgeting, recruiting, selecting, training, developing, coaching and evaluating the staff. You will act as an advisor based on deep technical expertise in domain area. You will build a collaborative and consultative relationship with internal / external stakeholders. You will develop the control centre plans and roadmaps for functional area but also lead the control centre planning processes with other teams and IT stakeholders.

As a TAS Leader you will also supervise the work of global functional teams to allow for 24/7 coverage, ensure integrity of the solution, improve quality, efficiency, and standardization. Moreover you will ensure that all incidents are recorded, analysed, and interpreted. You will also proactively identifies potential issues that could occur within the environment and determine criticality and response required. Your duties will be to monitor and reports on functional metrics as well as managing the control center function costs and identifying means to reduce costs on an annual basis. You will select and hires resources to fill functional team roles. Finally you will ensure smooth transition into the control center model, including timeline, budget, and impact to business operations.

What you'll need to succeed
To be successful Candidate you need to have 12-16 years’ experience working in an IT role, more than 5 years in a supervisory role. Previous experience working in a large, complex organization with global stakeholder groups is a must. A fluent English level is necessary. An ITIL certification will be appreciated

What you'll get in return
Our Client offers the possibility to work with the latest technologies, opportunities of personal and professional development, attractive salary and wide benefit package

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl