Team Lead

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client – international, prestigious organization we are currently looking for candidates for the position of Team Lead. Person hired on this position will be responsible for lead, motivate and manage a team of IT Operators in a 24x7x365 environment.

As a Team Lead you will be responsible for information and reporting on ’IT operation Performance’, Validate Operational documentation, and work instructions. Proactively supporting any changes to systems, schematics or the introduction of new concepts, ensuring transparency to all team members and bring attention to timelines, quantity and quality targets. Leading, motivating and managing a team in a 24x7x365 environment. Moreover, training team members helping to ensure the appropriate development of each individual’s skills meet their jobs needs personnel duties including work plans, handover between shifts, etc.

Ideal candidate is inspirational and creates results in an effective and motivating way, while is not afraid to lend a hand in the operation, when necessary.
There is required ITIL Foundation Certified. Fluency in English is a must and university degree within IT. It is needed proven experience of managing/leading a small team, 5+ years’ experience within IT Operation and a solid technical foundation.
Our client offers attractive and competitive salary, additional benefit package and opportunity to be part of creation a new Shared Service Centre which is an international organization.