Team Leader (AR/ Credit Control & AP)

Requirements:

• Proven experience in leading a team in SSC/BPO environment (must have)
• Experience in Cash Collection Process (must have)
• University degree in Accounting and Finance or Business Administration
• Significant experience in a financial Shared Service Center supporting business units
• Proficiency in accounting field
• Leadership skills
• Very good Customer Service skills and Strong customer driven focus
• Pro-activeness, improvements driver
• Positive attitude and open minded
• Good knowledge of accounting systems is required
• Proficiency in Ms. Office, in particular Ms. Excel skills: formulas, pivot tables, data presentation tools
• Fluent in written and spoken English language

Responsibilities:

• Lead, motivate and develop high performing team
• Manage accounting operations Manage accounting operations on a day-to-day basis to meet the decided objectives, targets and metrics
• Ensure that quality and operational excellence objectives and targets are fulfilled for the team
• Ensure delivery according to customer and process requirements (SLA)
• Ensure high level of accountancy service for Internal Clients
• Delegating the targets to the team member through regular communication, planning and performance reviews (always with higher manager assistance)
• Provide operational support to team members
• Handle client communication and escalations
• Monitor, interpret and report key performance indicators
• Initiate and drive process improvement initiatives
• Monitoring the competence development within the department

We offer:

• Interesting and stable job in multinational company
• Friendly work environment
• Open and friendly organizational culture
• Opportunity for interesting development
• Participation in improvement projects
• Benefit package
• Professional trainings